Independent estate agencies · South Africa

A buyer enquires on three listings at 21:14.The first agent to reply gets the viewing.

We set up a system that replies to every portal, website and WhatsApp lead within 5 minutes, day or night. It asks the qualifying questions your agents would ask, and puts the viewing straight into the right agent's calendar.

Portal Lead 5-Minute Response · fixed quote after your free pre-audit

Sample conversationSample conversation. At 21:14 a buyer asks if a 3-bedroom house is available and if they can view it at the weekend. The agency replies within seconds, asks two qualifying questions and offers two times. The buyer is pre-approved and books Saturday 11:30.

The leak

21:14. A buyer enquires on a portal. Nobody sees it until morning.

  1. 21:14

    A serious buyer, on your listing.

    Portal leads come in at night and over weekends, when your agents are with family or at show days.

  2. 21:20

    Another agent answers first.

    They book a viewing on a similar house that evening. Your listing is now their second choice.

  3. 21:14 · with Verdance

    Same lead. A WhatsApp in seconds.

    It confirms the property is available and asks the two questions your agents always ask.

  4. 21:16

    Viewing booked in the agent's diary.

    The buyer is qualified and booked before anyone else has replied. Your agent gets the details in the CRM.

What changes

The same enquiries. Answered first.

Where enquiries slip today, and what happens instead once the system is live.

Reply to an evening portal leadnext morningwithin 5 minutesimproved from next morning to within 5 minutes
Qualifying the buyeron the first phone callbefore the viewingimproved from on the first phone call to before the viewing
Getting the viewing in the diarya few messages back and forthin the first conversationimproved from a few messages back and forth to in the first conversation
Old buyer leadsnever contacted againasked if they are still lookingimproved from never contacted again to asked if they are still looking

Every enquiry gets a reply within 5 minutes, day or night. The rest is measured against your own baseline.

How it works

Three steps. You show up.

  1. 01

    Pre-audit and baseline

    A 30-minute call, then a 7-day audit. We time replies to portal, website and WhatsApp leads and count leads and viewings from the last 60 days.

  2. 02

    We connect your lead sources

    Portal lead emails, your website and WhatsApp feed into one reply system that knows your listings, areas and agents. Each agent's calendar is connected.

  3. 03

    It replies, qualifies and books

    Every lead gets a reply and qualifying questions within 5 minutes. Viewings go into the right agent's calendar with reminders. Agents get a short summary before they arrive.

What is included

The Portal Lead 5-Minute Response, in full.

  • 5-minute replies, day or night

    Portal leads, website forms and WhatsApp.

  • Qualifying questions

    Finance, timing and whether they need to sell first, asked politely before the viewing.

  • Viewings in the agent's calendar

    Booked straight into the right agent's diary, with reminders for the buyer.

  • Agent summary

    Each agent gets the buyer's answers before the viewing.

  • Seller valuation requests

    Valuation enquiries are answered and booked like buyer leads.

  • Old buyer revival

    A message to past buyer leads asking if they are still looking.

Your numbers

What one slow reply can cost in commission

Use your agency's own numbers. Nothing is sent anywhere.

Per branch.

Evenings, weekends and while agents are at viewings.

%

Your normal rate from lead to viewing.

%

Your own figure. It is usually a small number, which is fine.

%

Your agency's share, before splits if you prefer.

R
Commission at risk, in rand
A year
R86 400
R7 200 a month
slow replies a month
18
viewings you could have had
3.6
sales a month
0.2
Check this on a pre-audit
  • Starting values are examples, not market averages. Use your own.
  • A fraction of a sale a month still adds up over a year. That is what the yearly figure shows.
  • Your pre-audit replaces these guesses with your own numbers.

Investment

Per branch. Done for you.

We build it, connect it and run it. Your agents keep doing viewings.

Portal Lead 5-Minute Response

Per branch
Investment
Fixed quote
Quoted after
Your free pre-audit
Surprises
None, agreed in writing

Includes 5-minute replies, qualifying questions, calendar booking, agent summaries, the seller valuation flow and old buyer revival.

Book your pre-audit

For branches with at least 10 leads a month. Every system is scoped to your business, so we quote after the free pre-audit. The quote is fixed and in writing.

The guarantee

Measured against your own leads.
Or you get your money back.

01
The 5-minute standard

95% of portal, website and WhatsApp leads get a first reply within 5 minutes, day or night. Any month that misses it is free.

02
Viewings up 20% by day 60

If booked viewings are not 20% above your audited baseline at day 60, we work free until they are. Or you cancel and get both monthly fees back. The setup fee covers the build and is not refunded.

03
Agreed before you sign

Both are measured against the baseline from your 7-day audit, signed by both sides.

Applies per branch, for branches with at least 10 leads a month.

Get your free Operations Map

Built and run by Daniel Bouwer, in South Africa.

Running today at a South African luxury home design and build studio: website, WhatsApp AI concierge, CRM pipeline and quote generator.

Questions

Asked before booking.

Thirty minutes on a video call with Daniel. We look at where your enquiries come from, how fast they are answered today, and what that is likely costing you. If it is a fit, we agree a 7-day audit that sets the baseline the guarantee is measured against. If it is not a fit, we say so.

Most chatbots reply. This replies, asks the questions your agents need answered, and puts the viewing in the right agent's calendar. We build it and run it for you, and it comes with a guarantee measured against your own numbers.

Any portal that sends you a lead by email or notification can be connected. We confirm your exact sources on the pre-audit.

Before you sign, we run a 7-day audit. We send test enquiries through each channel and time the replies, and we count your enquiries and bookings from the last 60 days using your own inbox and diary. Both sides sign the baseline, so the guarantee is measured against numbers you agreed to.

Old leads are only contacted where you have a lawful basis to do so, with an easy way to opt out. Anyone who opts out is never contacted again.

You do. The accounts, the number, the messages and the customer records sit in your name. If we stop working together, it keeps running and stays yours.

Still deciding? Ask on WhatsApp →

Pre-audit · 30 minutes · no cost

See how fast your branch really replies.

  • Your reply times, channel by channel
  • What slow replies are likely costing you, in real money
  • Whether the offer fits, and a fixed quote if it does

Free · nothing to sign · fixed quote after